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71bat Mobile / Casino
YOUR DATA RIGHTS

71bat Privacy Policy: How We Handle Your Account Data

At 71bat, your account data belongs to your session — we collect only what is needed to run your account, process payments through bKash and Nagad, and keep your details secure. This policy explains what we collect, how we use it, and what choices you have. Access to our platform depends on your local law and eligible regions.

  • Account Data Protection
  • bKash & Nagad Transactions
  • Your Right to Review
  • Support Contact Available
POLICY SCOPE DETAILS

What This Privacy Policy Covers

This policy applies to all data you submit when creating an account on 71bat, making a deposit or withdrawal through bKash, Nagad or Rocket, navigating the lobby, or contacting our support team. We collect account registration details — your name, contact information and wallet identifiers — alongside transaction records tied to your bKash or Nagad activity. Device data such as browser type, IP address and session length is collected automatically to maintain platform security and troubleshoot account access issues. We do not sell your personal data to third parties. Data shared with payment processors — including bKash and Nagad — is limited to what those services require to complete your transaction. Retention periods vary by data category: transaction logs are kept for the period required under applicable financial regulations, while session data is purged on a rolling basis. Any use of your data for account improvement or platform analytics is done on aggregated, anonymised records only. Your continued use of the site after a policy update constitutes acceptance of the revised terms. Where local law in Bangladesh or your eligible region sets stricter rules, those rules govern.

  • bKash transactions

  • Nagad transfers

  • Rocket payments

  • Account wallet records

INSIDE AND OUTSIDE SCOPE

Where This Policy Applies

Understanding exactly where this policy starts and stops helps you know which rules protect your data at each stage of your 71bat account activity.

  • Account Access

    All data you submit during account registration, login and profile updates falls under this policy. That includes contact details, wallet identifiers and any verification documents you provide through your account page.

  • Transactions

    Deposits and withdrawals processed through bKash, Nagad and Rocket are covered. We record the transaction reference, amount and wallet ID. The payment processor's own policy also applies to the portion they handle on their end.

  • Site Content

    Your browsing activity within the 71bat lobby — game sessions, page visits and support chat logs — is captured in session data. This data is used only for security monitoring and account troubleshooting, not for marketing profiling.

  • Third-Party Services

    External sites, apps or payment platforms you reach by leaving 71bat are not covered by this policy. Once you leave our domain, the privacy terms of those third parties apply. We are not responsible for their data handling practices.

YOUR ACCOUNT RIGHTS

Actions You Can Take Under This Policy

You have practical options for reviewing, correcting and querying your personal data held by 71bat. Your account settings page shows the profile information we hold — name, contact details and linked wallet identifiers. If any of those details are incorrect, you can update them directly from the account edit screen. For records that cannot be self-edited, such as historical transaction logs or identity verification files, you can submit a correction request through our support channel and we will review it within our standard processing window. If you want a copy of the data we hold on your account, raise a data access request with our support team. We will provide a summary of your account records in a readable format. You also have the right to ask us to delete your account data, subject to any retention obligations we carry under applicable law — including financial record-keeping rules that apply in your region.

  • Review Your Records

    Open your account settings at any time to view the personal details and wallet identifiers we hold. Transaction history is available in the wallet section of your account dashboard.

  • Correct Account Details

    Update your name, contact information or linked wallet details directly from the account edit page. Changes take effect immediately on your next session.

  • Raise a Data Query

    For records outside self-service editing — such as verification documents or transaction logs — contact our support team with your account ID and a description of the change you need.

  • Request Account Deletion

    You may request full account deletion by contacting support. We will confirm which data can be removed immediately and which must be retained under applicable financial regulations before proceeding.

PRIVACY CONTACT ROUTES

How to Reach Us About This Policy

If you have a question about this policy, a data correction request, or a concern about how your information has been handled, these are the contact routes available through 71bat.

  • Live Chat

    Open the chat icon in your account dashboard to reach our support team directly. Use this route for quick policy questions or to start a data access request.

  • Email Support

    Send a detailed message to our support address listed in the Help section of your account. Include your account ID and describe your query clearly so we can handle it without follow-up delay.

  • Help Centre

    The Help section in your account contains published answers to common privacy questions, including how to update wallet details and what data we retain after account closure.

HOW WE PROTECT DATA

Data Handling and Account Security at 71bat

Our approach to data security covers the full lifecycle of your information — from the moment you submit registration details through to transaction processing and eventual deletion.

  • Data Storage

    Account and transaction data is stored on secured servers. Access is restricted to authenticated internal processes. We do not store full bKash or Nagad wallet credentials — only the transaction reference and wallet ID fragment needed to match your account record.

  • Cookies and Session Data

    We use session cookies to keep you logged in and to monitor for unusual account activity. You can clear cookies through your browser settings at any time. Doing so will end your current session and require a fresh login.

  • Retention and Deletion

    Profile data is retained for as long as your account is active. Transaction logs are kept for the period required by applicable financial rules in your region. When your account is closed, non-mandatory data is deleted within our standard processing cycle.

  • Policy Change Notification

    When we update this policy, a notice is placed in your account notification area. Continued use of 71bat after that notice is posted constitutes acceptance of the updated terms. For material changes, we aim to give reasonable notice before the new terms take effect.

PRIVACY FAQ

Common Questions About This Policy

These are the questions we hear most from account holders about how their data is managed on 71bat.

What personal data does 71bat collect when I open an account?

We collect your name, contact details and any wallet identifiers you link — such as your bKash or Nagad number. Device and session data is also logged automatically for security purposes. We collect only what is needed to run and protect your account.

Does 71bat share my data with bKash or Nagad when I make a deposit?

Yes, but only the minimum required. When you process a deposit or withdrawal through bKash, Nagad or Rocket, we pass the transaction reference and wallet ID to that payment service. Your full account profile is not shared. Each processor's own privacy terms govern their handling of that data.

How can I see what data 71bat holds about me?

Open your account settings to view your stored profile details and linked wallets. For a full record — including transaction logs and verification files — submit a data access request through the support chat or email channel listed in your Help section.

Can I ask 71bat to delete my account data?

You can request account deletion by contacting support. We will confirm which data can be removed right away and which must be retained under financial record-keeping rules that apply in your region. Retention obligations vary depending on local law and your eligible region.

What happens to my data if I stop using 71bat?

Profile and session data is removed within our standard deletion cycle after your account closes. Transaction logs are kept for the retention period required under applicable regulations. You will be told which records fall into each category when you submit a deletion request.

How do I report a concern about how my data has been handled?

Use the live chat in your account dashboard for urgent concerns, or send a message to our support email address found in the Help section. Include your account ID and a clear description of the issue. We will acknowledge your query and work through it with you directly.